Advocacy

There are usually three different groups of people involved in a IT / network management solution: the company's technical staff, software vendors and consulting firms. Each has a viewpoint on the solution itself.

No one knows more about a company's network than those charged with maintaining it. This is often overlooked when decisions are made about what management solution to implement. At The AXE Group, the transfer of knowledge and skills to technical staff is an integral part of any solution we design. A good analogy involves cars: one does not need to know how to build a car to drive one. We have been building solutions for years. We have hit the speed bumps and been stopped by the roadblocks, so we know how to avoid them. We build the cars, and then teach others how to drive and maintain them.

Solutions to IT management problems do not exist without software. Vendors can only offer products they sell (you almost never see a software salesperson recommending any other product). The AXE Group focuses on open-source tools due to their ROI, but we are experienced with many proprietary products. It comes down to the best tool for the best job. In addition, we can also help you get the most performance out of tools you have already purchased, perhaps augmented with open-source solutions.

The final group involved in a network management solution is consultants. IT management is not easy, and it is often worthwhile to involve outside expertise when developing a solution. But the danger lies in consulting firms whose sole objective is to put "bodies in seats". These "bodies" are expensive, and as the scope widens and the project lengthens, the costs mount. Projects proposed by The AXE Group are, if at all possible, set at a fixed price for a fixed set of deliverables. This results in smaller, more defined projects that have a better chance of success.

The AXE Group is determined to create a new player in the network management space which may be a Mail Server, Internet Server, Firewall, VPN, File Server, NMS Tools, Web Server: the customer advocate. We are out to provide solutions in the best interests of our clients, and to back them up with support. We win when our customers win, and we believe that is the way it should be.