e-Business Architecture

AXE provides consulting on the development of sustainable e-business architecture. Our starting point is a thorough analysis of a client's business operations and processes, from the beginning through the end of the operation. We then help to develop and refine winning e-commerce strategies that are tailored to meet specific business objectives.

Finally, we design software processes that:
(1) easily guide customers through an effective presentation of a company's products;
(2) enable secure sales transactions and storage of sensitive credit card data; and
(3) guarantee prompt order fulfillment and accurate, timely shipping.

Our emphasis on the totality of e-commerce architecture is based on the experiences of many large and small companies that created online shopping sites, but failed to integrate the back-end systems required for effective order fulfillment. In several well-publicised cases, the results included dissatisfied customers, large expenditures to try to win back business and in some instances, the collapse of the e-commerce enterprise.

In contrast, AXE systems approach seeks to thoroughly integrate a company's virtual and physical storefronts. We develop complimentary rather than compound and conflicting business processes. Finally, we always refer back to two fundamental questions: How can a company use the Internet to create a better customer experience? How can your business prepare to take maximum advantage of expanded markets and around.